WEBVTT

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Before you can start managing your clients with Apple remote desktop, you do have to turn on the Apple

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remote desktop management service on those client machines.

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So we're going to do that now.

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First, you go up to the system preferences, you go to sharing and you find remote management and you

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can see by default remote management is off.

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I have my computer's name here.

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It's going to use the friendly name when it populates the information into remote desktop.

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So double check the computer name.

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You don't want 20 machines, all called administrators, Mac.

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Then you can go in here and say, we're going to turn remote management on, you can see when I check

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that box, this turns on here, I can click on options if it doesn't prompt me to choose what things

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I want administrators using remote desktop to do with this computer.

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So I'm going to go ahead and turn all these on.

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But you can see, observe, control show and being observed.

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Generate reports, quit and open applications, change settings, delete and replace items, start text

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chat or send messages, restart or shut down and copy items.

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So, you know, one of the things you may want to look at when you're choosing these things, certainly

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if you're just the sole administrator in your environment, you can have them all turned on.

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But you may want to limit remote desktop for just maybe lab assistants or something.

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And you don't want them to be able to do all these things, but you may want them to be able to control

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a machine here or there if they're helping a user at, say, a helpdesk.

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So you can choose which of these settings you want to enable for your various different scenarios.

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I'm going to go ahead and add to that.

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The other option I want to show is under computer settings.

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So you can do a couple of different things that are computer settings, I want to point out first is

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this computer information?

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So these are four basically blank wild card options for asset management.

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And you'll see a little bit later on we'll we'll talk about the system overview report, where these

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actually get populated when you're interacting with machines and Apple remote desktop.

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So one of the things I like to do because my organization has an asset sticker on every one of our machines,

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and sometimes it's difficult to know when you're talking to a user what asset they're actually listed

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that or I may want to do a report and kind of true of my asset listing and I need those asset stickers

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without having to go visit every single machine across the the enterprise.

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So I go ahead and just enter this in while I'm setting this up.

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So my machine is.

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There's my asset sticker number and I'm going to leave these other ones blank.

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Now I'll know what my asset tag is whenever I am interacting with these machines next.

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You can show the remote management status in the menubar.

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And when you turn that on, you can also choose to allow anyone to request permission to control the

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screen.

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I'm going to leave that off and I'm really Vincey off.

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I'm going to hit OK to that.

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You can see when I hit OK, it created a little binoculars icon up here.

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And click on that.

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You'll see there's some options here.

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You can actually right now we don't have a remote desktop console running on the local area network.

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But once I do, my users could actually go in here and send a message to the system administrator,

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the person running the remote desktop console.

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And you can see here if you need to request access or help.

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So this can also function in a limited role as sort of a help desk for users who may want to reach out

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to someone running Apple remote desktop with a question and even could take control of their machine

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or assist them that way as well.

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Again, that probably great for enterprise, but in a small business environment could be very handy.

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So I'm going to go ahead and turn that actually off.

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So I'm going to uncheck that because I want people to actually use my enterprise help desk and those

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policies and preferences and now will be able to add this client machine to our remote desktop console.
