1 00:00:00,04 --> 00:00:02,06 - [Narrator] Before we dive into growth plans, 2 00:00:02,06 --> 00:00:05,08 we have to define career progression requirements. 3 00:00:05,08 --> 00:00:08,09 Career progression requirements outline the skills necessary 4 00:00:08,09 --> 00:00:12,01 to advance from one level to another. 5 00:00:12,01 --> 00:00:13,03 If you lead multiple teams, 6 00:00:13,03 --> 00:00:15,03 you could also consider establishing requirements 7 00:00:15,03 --> 00:00:17,06 for cross-functional progression as well. 8 00:00:17,06 --> 00:00:19,08 But given our focus on entry level talent, 9 00:00:19,08 --> 00:00:21,00 we'll keep it simple 10 00:00:21,00 --> 00:00:24,02 and focus on progression within a specific role. 11 00:00:24,02 --> 00:00:27,05 The following slides provide a high level overview 12 00:00:27,05 --> 00:00:30,04 of a career progression plan that I rolled out 13 00:00:30,04 --> 00:00:33,04 to a security team I led in a previous role. 14 00:00:33,04 --> 00:00:36,06 The goal is to provide you with a baseline structure 15 00:00:36,06 --> 00:00:40,05 to leverage when developing requirements for your own team. 16 00:00:40,05 --> 00:00:43,00 Let's assume you've defined three skill levels 17 00:00:43,00 --> 00:00:45,03 for a security consultant role. 18 00:00:45,03 --> 00:00:47,01 Level one is the entry level. 19 00:00:47,01 --> 00:00:48,06 Level two is mid level. 20 00:00:48,06 --> 00:00:51,03 And level three, the senior level. 21 00:00:51,03 --> 00:00:52,09 Here, we have a clear outline 22 00:00:52,09 --> 00:00:56,02 of the progression opportunities available within the role. 23 00:00:56,02 --> 00:00:58,05 An entry level or level one employee 24 00:00:58,05 --> 00:01:01,08 can clearly see that they have plenty of room to grow, 25 00:01:01,08 --> 00:01:04,05 so now let's help them understand how to improve 26 00:01:04,05 --> 00:01:06,06 and where to focus their efforts. 27 00:01:06,06 --> 00:01:07,08 As you can see here, 28 00:01:07,08 --> 00:01:11,07 I've included two skills categories for us to consider, 29 00:01:11,07 --> 00:01:15,04 security skills and interpersonal skills. 30 00:01:15,04 --> 00:01:17,01 When defining your requirements, 31 00:01:17,01 --> 00:01:18,05 the categories should align 32 00:01:18,05 --> 00:01:21,00 to the desired performance outcomes. 33 00:01:21,00 --> 00:01:23,00 For example, in the requirements 34 00:01:23,00 --> 00:01:25,02 that were rolled out to my former team, 35 00:01:25,02 --> 00:01:27,07 we included two additional skills categories, 36 00:01:27,07 --> 00:01:30,04 technology skills and sales skills. 37 00:01:30,04 --> 00:01:31,06 Be careful though 38 00:01:31,06 --> 00:01:35,01 not to overwhelm your team with too many categories. 39 00:01:35,01 --> 00:01:38,00 Next, we'll double click into each category 40 00:01:38,00 --> 00:01:41,09 and define the required skills at each level. 41 00:01:41,09 --> 00:01:43,02 For simplicity's sake, 42 00:01:43,02 --> 00:01:45,09 I'm only going to include one or two requirements 43 00:01:45,09 --> 00:01:47,01 in each category, 44 00:01:47,01 --> 00:01:48,03 but you should of course 45 00:01:48,03 --> 00:01:52,00 be as detailed as you deem necessary. 46 00:01:52,00 --> 00:01:55,08 The key performance indicators are bolded and italicized 47 00:01:55,08 --> 00:01:57,08 to make it easy to view the main differences 48 00:01:57,08 --> 00:01:59,04 at each level. 49 00:01:59,04 --> 00:02:01,03 We can see that our level one consultant 50 00:02:01,03 --> 00:02:02,07 is required to demonstrate 51 00:02:02,07 --> 00:02:04,07 foundational level security knowledge 52 00:02:04,07 --> 00:02:07,04 across one vertical in the security category, 53 00:02:07,04 --> 00:02:10,09 and have the ability to establish working relationships 54 00:02:10,09 --> 00:02:12,09 in the interpersonal category. 55 00:02:12,09 --> 00:02:16,00 Now, when we move up to level two, 56 00:02:16,00 --> 00:02:18,06 the skillset becomes a bit more demanding. 57 00:02:18,06 --> 00:02:20,02 The mid-level consultant 58 00:02:20,02 --> 00:02:22,06 must demonstrate intermediate level knowledge 59 00:02:22,06 --> 00:02:24,05 across a minimum of two verticals 60 00:02:24,05 --> 00:02:26,02 in the security skills category, 61 00:02:26,02 --> 00:02:28,07 and establish trusted advisor status 62 00:02:28,07 --> 00:02:31,03 in the interpersonal skills category. 63 00:02:31,03 --> 00:02:34,01 It's worth noting that some level of detail will be required 64 00:02:34,01 --> 00:02:36,01 to distinguish the differences. 65 00:02:36,01 --> 00:02:37,07 For example, an employee 66 00:02:37,07 --> 00:02:39,05 will likely want to understand the difference 67 00:02:39,05 --> 00:02:42,07 between foundational versus intermediate level knowledge 68 00:02:42,07 --> 00:02:45,00 and potentially working relationship 69 00:02:45,00 --> 00:02:48,00 versus trusted advisor status. 70 00:02:48,00 --> 00:02:51,06 You can either include these details in the document 71 00:02:51,06 --> 00:02:53,02 or provide examples 72 00:02:53,02 --> 00:02:55,04 when reviewing the requirements with the team. 73 00:02:55,04 --> 00:02:58,08 In my case, we started out including the descriptions, 74 00:02:58,08 --> 00:02:59,06 then removed them 75 00:02:59,06 --> 00:03:02,02 in favor of more opportunity for conversation 76 00:03:02,02 --> 00:03:04,04 and tailored coaching. 77 00:03:04,04 --> 00:03:07,01 Also, note that a certification requirement 78 00:03:07,01 --> 00:03:09,01 has been introduced at this level. 79 00:03:09,01 --> 00:03:11,01 This creates a great opportunity 80 00:03:11,01 --> 00:03:14,09 for you as a leader to motivate and incentivize your team 81 00:03:14,09 --> 00:03:18,04 by investing in their training and certification efforts. 82 00:03:18,04 --> 00:03:20,06 Finally, at the senior level, 83 00:03:20,06 --> 00:03:21,06 we can clearly see 84 00:03:21,06 --> 00:03:24,02 that expert level security skills are required 85 00:03:24,02 --> 00:03:26,01 across multiple verticals, 86 00:03:26,01 --> 00:03:28,06 more advanced certifications are required, 87 00:03:28,06 --> 00:03:31,00 and a proactive engagement requirement 88 00:03:31,00 --> 00:03:34,01 has been added to interpersonal skills. 89 00:03:34,01 --> 00:03:36,08 Your mid-level employees will now have a clear understanding 90 00:03:36,08 --> 00:03:38,02 of what's required of them 91 00:03:38,02 --> 00:03:40,07 prior to advancing into a senior role, 92 00:03:40,07 --> 00:03:41,05 and can plan 93 00:03:41,05 --> 00:03:44,04 their career development activities accordingly. 94 00:03:44,04 --> 00:03:46,08 Documented career progression requirements 95 00:03:46,08 --> 00:03:48,03 provide you and your teams 96 00:03:48,03 --> 00:03:52,02 with tangible, measurable criteria for career advancement. 97 00:03:52,02 --> 00:03:53,07 And that's great, 98 00:03:53,07 --> 00:03:57,08 but it still feels like something is missing. 99 00:03:57,08 --> 00:04:00,04 Hmm, any ideas? 100 00:04:00,04 --> 00:04:03,06 Well, if you feel like we've done a great job 101 00:04:03,06 --> 00:04:05,07 of defining what needs to be done 102 00:04:05,07 --> 00:04:08,06 but not necessarily how it should be done, 103 00:04:08,06 --> 00:04:10,01 you're spot on. 104 00:04:10,01 --> 00:04:13,08 What we need now is a plan for meeting these requirements. 105 00:04:13,08 --> 00:04:16,04 Yep, a growth plan. 106 00:04:16,04 --> 00:04:18,05 Fortunately for you and your team, 107 00:04:18,05 --> 00:04:21,00 that's our next topic of discussion.