Name                                                                                        Size  
 Parent Directory                                                                              -   
 1. Implementing Administrative Controls.mp4                                                  11M  
 1. Implementing Administrative Controls.vtt                                                 9.6K  
 2. Implementing Change Management.mp4                                                       7.9M  
 2. Implementing Change Management.vtt                                                       8.6K  
 3. Implementing Incident and Problem Management.mp4                                         4.8M  
 3. Implementing Incident and Problem Management.vtt                                         5.7K  
 4. Availability, Capacity, and Service Level Management.mp4                                 6.6M  
 4. Availability, Capacity, and Service Level Management.vtt                                 7.2K  
 5. Manage Communications with Relevant Parties.mp4                                          5.1M  
 5. Manage Communications with Relevant Parties.vtt                                          4.5K  
 6. Implementing Release, Deployment, and Patch Management.mp4                                11M  
 6. Implementing Release, Deployment, and Patch Management.vtt                                12K  
 7. Summary.mp4                                                                              1.1M  
 7. Summary.vtt                                                                              1.0K