Name                                                                                        Size  
 Parent Directory                                                                              -   
 7. Summary.vtt                                                                              1.0K  
 5. Manage Communications with Relevant Parties.vtt                                          4.5K  
 3. Implementing Incident and Problem Management.vtt                                         5.7K  
 4. Availability, Capacity, and Service Level Management.vtt                                 7.2K  
 2. Implementing Change Management.vtt                                                       8.6K  
 1. Implementing Administrative Controls.vtt                                                 9.6K  
 6. Implementing Release, Deployment, and Patch Management.vtt                                12K  
 7. Summary.mp4                                                                              1.1M  
 3. Implementing Incident and Problem Management.mp4                                         4.8M  
 5. Manage Communications with Relevant Parties.mp4                                          5.1M  
 4. Availability, Capacity, and Service Level Management.mp4                                 6.6M  
 2. Implementing Change Management.mp4                                                       7.9M  
 6. Implementing Release, Deployment, and Patch Management.mp4                                11M  
 1. Implementing Administrative Controls.mp4                                                  11M