- [Instructor] Viewing in conversations is a feature
that was added to Outlook relatively recently,
a few years ago,
and I know some people immediately turned it off
so I want to make sure
that you know where to turn it back on.
Show us conversations is found here in View in email
and you can group into conversations
or not and not is show each message separately.
And if you do that, then every message appears
in the order in which it was delivered.
I'm actually looking at these oldest to newest
at this point, but I'm going to go back
to group into conversations and say a little something
about why Conversation View is important.
When Group Into Conversations is turned on
in your inbox and in every other email folder, all
of the messages that are part of the same conversation
or conversations get grouped together and they appear
in your email on the date
of the most recent contribution to that conversation.
And the reason I love this is if I've been out of the office
and I'm reviewing my email when I return
I don't have to start
with the last message that I didn't read
or my first unread message
and then work my way up in order to make sure
that I'm following the thread of different conversations.
The conversations are put into threads for me
and I know there's a thread
because there is an expand button
in front of a particular conversation.
So here's an email that initially came from Barbara Brown
and then there was another email that was sent afterwards.
So there's two there.
Here, another message from Barbara, and in this case
I replied twice to this message.
So not only am I seeing the email from Barbara
I'm actually seeing two items from my sent items folder.
Now, they weren't moved to the inbox
they're just reflected in this view, so I can actually look
at an entire conversation and see all of the parts
of it without having to scroll through my inbox.
It is up to you whether you choose to have
your inbox grouped in conversations.
If you turned off the option to group into conversations
because it was just one more thing you didn't want to figure
out at the time
I would strongly recommend giving it a shot again.
Try it for three months,
because Group into Conversations provides a balcony view
on your email folders and allows you to
see the conversations with colleagues, vendors
and customers that can easily be lost
if you're viewing each email message independently.