- [Instructor] This is the first of three movies
about message management.
And if you are watching this course a few movies at a time,
I would encourage you to watch the three of these together
so that you can reflect on how you might
want to manage messages that are in your current inbox.
One way that I can organize mail is to create folders.
If I want to create a folder for a project
that I'm keeping track of mail for,
I can do that.
And the process of creating a folder is exactly the same;
whether I'm creating folders for mail in my inbox,
creating folders for new calendars,
or creating a folder for a particular set of contacts.
Whenever you create a folder,
you begin by selecting the folder
that you want the new folder to appear in.
And I want this new folder to be in my inbox.
So I begin by selecting my inbox.
I'm going to right-click now
and choose Create New Subfolder.
And a text box opens so that I can enter the folder name.
And I'm going to call this Catalog Requests
and press Enter or click the Save link to save it.
So now I have two folders, Catalog Requests and Projects,
which I had created previously.
If I want to create a folder within the Projects folder,
for example for a solar project,
I'm going to begin by selecting the folder
that I want to place the subfolder in, right-click,
Create New Subfolder.
And this is going to be Solar Demo Project.
And again, I can press Enter or I can click Save.
Either of those work.
And notice that this new Solar Demo Project
is indented underneath Projects.
So what's true is if I were to click on Projects,
right-click, and Delete Folder,
it would take not just Projects,
but any folder inside of it,
including Solar Demo Project
and any email messages I had moved to these folders.
But I'm going to delete this Projects folder
just so you can see how that works.
And I'm being prompted,
all of its contents go to delete items, okay?
There we go. Just like that.
This Catalog Requests folder,
I might want to make sure it's easy for me to find.
If I want to do that,
I can simply right-click and add it to Favorites,
which places it in my favorites list at the top.
It doesn't move it.
All of the items in my favorites list are really hyperlinks
down to the actual folders here,
but I'm going to right-click Catalog Requests
to show you some other options.
I can remove it from Favorites now that I added it,
I can rename it, I can delete it,
I can create new subfolders underneath it,
I can assign it a particular retention policy.
If, for example,
your organization has a policy
that any customer complaints have to be kept for a year,
then you could create a customer complaints folder
and provide a retention label that is a one-year delete.
And that means anything you then move into that folder,
if you try to delete it,
what you'll see is a prompt that says you can't
because it hasn't been there at least a year.
By default, when I create new subfolders,
they inherit all of their policies
from the folder that they are in.
Also called the parent folder.