WEBVTT 00:00.360 --> 00:05.100 According to the consumer fraud report these are the top scams at the moment that you should be aware 00:05.100 --> 00:05.540 of. 00:05.580 --> 00:08.600 These are also known as social engineering attacks. 00:08.640 --> 00:15.000 Social engineering is a term used in the security industry to refer to attacks that central weaknesses 00:15.360 --> 00:16.970 in the human being. 00:16.980 --> 00:20.980 So the first is this one which is Internet merchants scams. 00:21.090 --> 00:27.360 You can see here you purchased something online but it is either never delivered or it is not what it 00:27.360 --> 00:30.170 claimed it was or it's simply defective. 00:30.210 --> 00:31.110 Very common. 00:31.110 --> 00:38.820 The most common phishing and spoofed e-mails we have discussed these already e-mails and messages that 00:38.820 --> 00:45.750 pretend to be from a company organization government agency or something like that trying to get you 00:45.750 --> 00:54.270 to perform an action click on a link and provide personal details or download a file and the file turns 00:54.270 --> 01:01.860 out to be malware as top on the list of social engineering attacks attempted fraud or attempted Combs. 01:02.100 --> 01:10.620 And then you have fake prizes sweepstakes free gifts lottery scams you receive an e-mail claiming you 01:10.620 --> 01:13.650 have won a prize lottery or gift. 01:13.830 --> 01:20.760 And you only have to pay a small fee to claim it or cover handling costs. 01:20.850 --> 01:29.910 No genuine lottery asks for money to pay fees or notifies its winners via email paying upfront fees 01:29.910 --> 01:33.810 for anything is a sign that something is wrong. 01:33.810 --> 01:39.930 This is a classic scam and it's called the advance fee fraud you got fake check payments. 01:39.930 --> 01:45.810 So you sell something online or through Craigslist or something like that and you're paid with some 01:45.810 --> 01:54.360 sort of phony check recovery and refund companies a scammer contact you and claims you owe money on 01:54.360 --> 02:00.310 a debt or the scammer offers to recover the money that you've lost in a previous scam. 02:00.330 --> 02:01.450 Don't believe it. 02:01.650 --> 02:08.940 Computer performance scams like equipment and software scammers claim to offer technical support for 02:08.940 --> 02:17.070 computer problems and charge a fee to fix non-existent problems like the ad where we went through the 02:17.070 --> 02:20.810 claims that there was nonexistent malware on the machine. 02:20.940 --> 02:24.940 But if you buy their product by magic it will be gone. 02:24.980 --> 02:30.610 Another scam scholarship student loan and financial aid scams. 02:30.750 --> 02:38.820 For a fee a research company offers to conduct a customized search for scholarships for grants for students 02:38.820 --> 02:39.870 to apply for. 02:40.030 --> 02:45.140 Scammers take the money and run or provide just to worthless. 02:45.180 --> 02:52.890 This and the online dating scams fake profiles of scammers posing as attractive men and women. 02:52.890 --> 02:57.180 They then claim they need money to help in an emergency. 02:57.180 --> 03:04.560 Typically when they claim to be out of the country on a business trip I mean I know at least one person 03:04.560 --> 03:09.900 that this has happened to personally and they fell for in fact I think I know two people that have fallen 03:09.900 --> 03:12.590 for this trick and they're actually both women. 03:12.660 --> 03:15.420 Facebook fake friends scam. 03:15.420 --> 03:22.410 Did you ever get a friend request from Facebook from someone that you already thought that you had friended. 03:22.410 --> 03:31.650 If you accept you may have friended a scammer con artist nurtures a relationship online builds trust 03:31.680 --> 03:37.950 and tries to then come binge you to send them money because they're a victim of some sort of crisis. 03:38.190 --> 03:46.140 EBay an auction seller scams scammers posing as buyers convince sellers into shipping goods prior to 03:46.140 --> 03:47.750 receiving payment. 03:47.790 --> 03:54.780 Usually the fake buyer claims it's an emergency like a child's birthday and asks the seller to ship 03:54.810 --> 04:01.980 the same day the seller receives an email that appears as though it came from Paypal or whoever the 04:02.220 --> 04:04.610 payment company is for the payment. 04:04.730 --> 04:09.840 But emails like that are easy for the scammer to fake. 04:09.840 --> 04:16.380 You should always check with your payment company on their website to make sure the payment is actually 04:16.380 --> 04:17.100 there. 04:17.100 --> 04:23.400 My mother actually had a couple of people contact her when she tried to sell something on a local listings 04:23.400 --> 04:30.090 site that because she is well wised to these sorts of scams because of me. 04:30.090 --> 04:36.600 She told them where to go but she said she could see how people could be easily fooled and that they 04:36.600 --> 04:41.650 were really pushy and aggressive to get to send the goods before payment. 04:41.670 --> 04:48.810 They were somewhere not in the country where the item was being sold which is always a warning sign. 04:48.810 --> 04:52.210 They also ask for lots of personal information up front. 04:52.230 --> 04:53.350 Don't give it. 04:53.400 --> 04:58.640 They will try to use this information don't even provide your full name. 04:58.640 --> 05:02.460 Use your first name fine or even a fake name. 05:02.460 --> 05:09.690 A great Web site for keeping up to date with the latest scams is this one the consumer fraud reporting 05:09.690 --> 05:10.650 Web site. 05:10.890 --> 05:20.460 And there's also a UK one which is very good which is action fraud and which is from the UK police. 05:20.640 --> 05:26.820 We discuss ways to avoid these sorts of social engineering scams both through changing our behavior 05:27.150 --> 05:31.640 and also through technical security controls throughout the course.