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Icon  Name                                                                  Last modified      Size  
[Volver] Parent Directory                                                                           -   
[VID] 1. Creating a new case.mp4                                            2022-04-18 01:05   21M  
[TXT] 1. Creating a new case.vtt                                            2022-04-18 01:05  5.3K  
[VID] 2. Email-to-Case functionality.mp4                                    2022-04-18 01:05   73M  
[TXT] 2. Email-to-Case functionality.vtt                                    2022-04-18 01:05   13K  
[VID] 3. Case Assignment Rules.mp4                                          2022-04-18 01:05   68M  
[TXT] 3. Case Assignment Rules.vtt                                          2022-04-18 01:05   12K  
[VID] 4. Case Escalation Rules.mp4                                          2022-04-18 01:05  123M  
[TXT] 4. Case Escalation Rules.vtt                                          2022-04-18 01:05   20K

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