1 00:00:00,390 --> 00:00:01,050 Welcome back. 2 00:00:01,080 --> 00:00:07,680 We were in the course before eating our local business to Google, let's talk about some very important 3 00:00:08,280 --> 00:00:10,390 topics related to local escort. 4 00:00:10,410 --> 00:00:12,870 So the first thing is, what is a local pig? 5 00:00:13,050 --> 00:00:15,900 A local pig is basically the result page. 6 00:00:15,900 --> 00:00:23,310 When someone searches for local places or services on Google, local pig includes top three deserts 7 00:00:23,310 --> 00:00:25,590 with a map showing the locations. 8 00:00:25,950 --> 00:00:33,090 Local pig is ranked by Google using is bossom algorithm, which was released in twenty sixteen. 9 00:00:33,570 --> 00:00:42,120 So a real example of local pick is this one where Google shows you three top places with the map and 10 00:00:42,120 --> 00:00:42,750 locations. 11 00:00:42,770 --> 00:00:49,740 So in some cases this will be competitive because you will be competing for these three places because 12 00:00:49,740 --> 00:00:53,720 Google only shows this three deserts and the local paper. 13 00:00:53,880 --> 00:00:55,930 So this is a kind of something like that. 14 00:00:56,130 --> 00:00:59,400 Now, the next thing you need to understand is the map. 15 00:01:00,060 --> 00:01:07,860 What is NEP Nevison, an abbreviation for name, address and phone number and local as your terms. 16 00:01:08,130 --> 00:01:15,240 So this is basically the most important part of local research and this is the base for local SEO. 17 00:01:15,660 --> 00:01:21,680 NIPP should be accurate and consistent at all places on the Internet. 18 00:01:21,840 --> 00:01:28,530 So the real example of Knabe will be like you made a name, a business name or a company name in Google 19 00:01:28,530 --> 00:01:29,610 and you search for that. 20 00:01:29,610 --> 00:01:35,360 You see at the flipside, the website and the web information of that company. 21 00:01:35,360 --> 00:01:39,720 On the other side, the right side, you can see the name of the business, the interests of the business, 22 00:01:39,720 --> 00:01:43,730 the phone number and also the location where it is located. 23 00:01:44,070 --> 00:01:48,540 There are other attributes like the category of that business reviews. 24 00:01:48,540 --> 00:01:51,810 And sometimes you will see photos of that company or that business. 25 00:01:52,170 --> 00:01:59,850 But these three are the basics and the most important word, like the name, address and phone number, 26 00:01:59,850 --> 00:02:03,260 which is commonly called net, OK. 27 00:02:03,600 --> 00:02:08,940 Now, the next thing is why local is essential for local businesses. 28 00:02:09,870 --> 00:02:19,680 In a recent study done by a very, very reputable organization, 80 percent of local searches result 29 00:02:19,860 --> 00:02:23,760 in same day visit to that business service or place. 30 00:02:24,150 --> 00:02:32,880 So when 80 percent people are really going to that business, so it is very, very important and essential 31 00:02:33,750 --> 00:02:40,590 because if you don't improve your local s your results in Google, then you might be losing like so 32 00:02:40,590 --> 00:02:46,800 many customers and so many people know, the next thing is what are local as your ranking factors? 33 00:02:47,130 --> 00:02:53,100 I have combined these five simple factors which you should keep in mind. 34 00:02:53,250 --> 00:03:00,030 And if you just follow these five steps and then you will be good to the first thing is complete, consistent 35 00:03:00,300 --> 00:03:05,770 update and accurate listing information in NEP across all places. 36 00:03:06,030 --> 00:03:06,950 What does that mean? 37 00:03:06,990 --> 00:03:13,440 That means that you should simply ID your complete business details in your Google my business profile, 38 00:03:13,440 --> 00:03:19,920 which I will show you later on, that that should be consistent and different places like Will ID or 39 00:03:20,040 --> 00:03:25,350 business to different places, not only Google, but related to so many different websites and local 40 00:03:25,350 --> 00:03:26,010 directories. 41 00:03:26,250 --> 00:03:28,260 But that should be consistent. 42 00:03:28,260 --> 00:03:29,670 Consistent means same. 43 00:03:30,120 --> 00:03:34,330 It should be same in all the time, updated with accurate information. 44 00:03:34,370 --> 00:03:40,620 OK, now the second thing is adding the name to popular local businesses, directories and platforms 45 00:03:40,620 --> 00:03:42,810 such as Facebook, Yelp, Google, Yahoo! 46 00:03:42,810 --> 00:03:46,080 And so many other directories and websites. 47 00:03:46,140 --> 00:03:50,370 This is also called citations, which is a kind of like a back link. 48 00:03:50,380 --> 00:03:54,210 It is not exactly the battling, but it it it works like that. 49 00:03:54,510 --> 00:03:57,570 It will give you a word of confidence from other websites. 50 00:03:57,570 --> 00:04:06,300 And directress when you have very high quality citations, so you will rank better and Google results. 51 00:04:06,600 --> 00:04:13,120 The third ranking factor is engagement with customers and getting reviews on a regular basis. 52 00:04:13,590 --> 00:04:15,290 What is engagement with customers? 53 00:04:15,300 --> 00:04:16,440 Engagement with customers? 54 00:04:16,440 --> 00:04:21,630 Customer is that when someone post a review on your Google profile, you know, when you have a business 55 00:04:21,630 --> 00:04:25,110 listed on Google, people will be able to a review there. 56 00:04:25,530 --> 00:04:29,550 You need to go there and reply to that review as a business. 57 00:04:29,550 --> 00:04:34,530 If they give you a five star review with good comments, then you can just appreciate their time in 58 00:04:34,530 --> 00:04:35,160 the review. 59 00:04:35,640 --> 00:04:43,350 And most importantly, when people leave negative reviews, you just go there and just ask them why 60 00:04:43,350 --> 00:04:46,050 they were unhappy with your service. 61 00:04:46,050 --> 00:04:51,780 You just apologize to them and you can give them a solution or maybe a free a free offer for something. 62 00:04:52,110 --> 00:04:59,360 So the customer will know that you are replying to them and they will be satisfied and they may change 63 00:04:59,370 --> 00:04:59,490 your. 64 00:04:59,760 --> 00:05:05,280 You as well, so this is also ranking factor, the more you engage with the customers, the more your 65 00:05:05,280 --> 00:05:06,920 business engages with the customers. 66 00:05:07,620 --> 00:05:12,810 You will rank better in Google proximity as a ranking factor for local as your results. 67 00:05:12,840 --> 00:05:13,800 What is proximity? 68 00:05:13,800 --> 00:05:19,230 Proximity is how near you are to the person who is searching for your service. 69 00:05:19,230 --> 00:05:26,940 Like sometimes people search for restaurants near me, pizza near me, or massage in this type of keywords. 70 00:05:27,270 --> 00:05:36,300 When they do that, Google takes into consideration the proximity and then based on that, they rank 71 00:05:36,300 --> 00:05:38,260 the results in the local bank. 72 00:05:38,520 --> 00:05:43,250 So basically, when you are near to that person, Google will automatically rank you better. 73 00:05:43,260 --> 00:05:49,550 And this is also a ranking factor, not a website is really not needed for your business to Google. 74 00:05:49,920 --> 00:05:56,280 But if you have a website which is also so optimized for that local business, then this is also a very 75 00:05:56,280 --> 00:06:00,370 good ranking factor and it will help you a better ranking in Google. 76 00:06:00,570 --> 00:06:07,530 Now, the last thing is some local Ezabad practices like you shouldn't do this if you are doing it already, 77 00:06:07,530 --> 00:06:10,440 you should I mean, correct it as soon as possible. 78 00:06:10,710 --> 00:06:16,500 The first bad practices, the incomplete information, like some people just get some information and 79 00:06:16,500 --> 00:06:17,810 leave the other information. 80 00:06:17,820 --> 00:06:26,730 So you should be eating all the information to your Google account, Google local business before making 81 00:06:26,730 --> 00:06:27,450 it live. 82 00:06:27,450 --> 00:06:27,930 Right. 83 00:06:28,380 --> 00:06:33,780 Incomplete information, different map and inconsistent map across different places on the Internet, 84 00:06:33,780 --> 00:06:37,620 like you are adding something different on Google and something different or Facebook and something 85 00:06:37,620 --> 00:06:38,480 different on Yahoo! 86 00:06:38,760 --> 00:06:43,160 And like you are not consistent with your listing. 87 00:06:43,920 --> 00:06:49,320 Number two, not replying to reviews in question asked by the customer, especially the negative reviews. 88 00:06:49,500 --> 00:06:56,550 I must say you should reply to all the reviews and questions asked by customers on the Google page, 89 00:06:56,790 --> 00:06:59,670 but especially to negative reviews, you must reply. 90 00:07:00,240 --> 00:07:06,030 So that will help you in ranking better not allowing the business to the map correctly. 91 00:07:06,030 --> 00:07:13,020 Sometimes people don't aid the business to the map correctly, like they don't put it on the right place 92 00:07:13,680 --> 00:07:14,610 on Google map. 93 00:07:14,940 --> 00:07:21,990 So that is also a bad practice number for not having a website for the local business like some people 94 00:07:21,990 --> 00:07:25,320 think like or it's without without a website. 95 00:07:25,320 --> 00:07:26,430 I'm doing well. 96 00:07:26,640 --> 00:07:31,590 So I'm not going to create a website where my local business, which is a bad practice, because in 97 00:07:31,590 --> 00:07:37,620 this twenty, twenty, twenty one era you should have a website for your local business, whether it 98 00:07:37,620 --> 00:07:39,000 is small or big. 99 00:07:39,300 --> 00:07:41,280 So that is also a very good practice. 100 00:07:41,670 --> 00:07:46,890 No, no, no fit not having contact in about page on the website for local business. 101 00:07:46,890 --> 00:07:47,040 No. 102 00:07:47,050 --> 00:07:53,070 Sometimes people have the website but they don't have the about page and contact page. 103 00:07:53,670 --> 00:07:58,440 These are two very important pages for local SEO and for that website. 104 00:07:58,440 --> 00:08:05,280 So this should be avoided and you always should avoid contacting about page on the website for your 105 00:08:05,280 --> 00:08:06,300 local business. 106 00:08:06,720 --> 00:08:14,310 So this was very important information for you to understand before we go to start adding our business 107 00:08:14,310 --> 00:08:18,330 to Google and then optimize it for local as your results.