1 00:00:00,720 --> 00:00:05,980 There are a lot of difference here and systems on the market, for example, Salesforce, Zosia, am 2 00:00:06,240 --> 00:00:06,870 I right? 3 00:00:06,960 --> 00:00:12,890 And Hasbrook really does have support as an example as it is free to start into a deep and provides 4 00:00:12,900 --> 00:00:16,830 a ton of different options apart from storing and analyzing context on. 5 00:00:18,510 --> 00:00:24,900 To set up, perhaps account, go to the Hapsburg dot com website, click on to get HubSpot free button 6 00:00:24,900 --> 00:00:28,920 in the right corner, then click on Get Free CRM. 7 00:00:30,310 --> 00:00:35,560 Type your first name, last name and email address or sign up with Google account. 8 00:00:36,800 --> 00:00:41,210 Click next, then confirm your e-mail by clicking a link in your mailbox. 9 00:00:45,830 --> 00:00:47,330 Then enter your password. 10 00:00:54,420 --> 00:00:56,850 Next, specify your company name and domain. 11 00:01:06,870 --> 00:01:10,050 And the last step provides some details about your business. 12 00:01:17,390 --> 00:01:18,800 Click on the sign up button. 13 00:01:21,060 --> 00:01:26,250 Then it will have an option to what ademar of the system, depending on your role in the organization 14 00:01:26,940 --> 00:01:31,130 after that, as with every CRM, you need to configure your account. 15 00:01:31,800 --> 00:01:37,170 We will cover only the most important configuration options for Carsia and functionalities as this is 16 00:01:37,170 --> 00:01:41,700 a general digital marketing and advertising course and not the but marketing course. 17 00:01:42,420 --> 00:01:45,990 Let's close the suggested configuration option for the chosen role. 18 00:01:46,860 --> 00:01:52,860 All configuration options can be found under the setting stop from the top navigation marked with the 19 00:01:52,860 --> 00:01:53,620 gear icon. 20 00:01:54,180 --> 00:02:00,120 Let's start with connecting your email so all the emails you sent and receive are automatically starting 21 00:02:00,120 --> 00:02:00,690 HubSpot. 22 00:02:01,260 --> 00:02:06,390 You and co-workers from your company will be then able to see the full history of the conversation of 23 00:02:06,390 --> 00:02:11,820 the client, chose integrations from the left panel, then email integration's. 24 00:02:13,070 --> 00:02:14,450 And Connect and inbox. 25 00:02:15,690 --> 00:02:21,120 Choose your provider from the list, we will choose Google, then you see what will be possible thanks 26 00:02:21,120 --> 00:02:22,140 to the integration. 27 00:02:22,300 --> 00:02:27,690 Apart from email visibility, you will have an option to schedule meetings in your Google calendar directly 28 00:02:27,690 --> 00:02:28,620 from the CRM. 29 00:02:29,250 --> 00:02:32,850 Click continue and allow HubSpot to access your Google account. 30 00:02:39,410 --> 00:02:41,990 After some tests, the integration is already. 31 00:02:46,250 --> 00:02:52,370 You can also download and install browser extension to make it even more comfortable with extension, 32 00:02:52,460 --> 00:02:58,460 you will be able to log email into CRM automatically to e-mail opens and use email templates to save 33 00:02:58,460 --> 00:02:58,790 time. 34 00:02:59,130 --> 00:03:04,400 It's highly recommended, but as we just want to illustrate the tracking concept, we will not install 35 00:03:04,400 --> 00:03:10,670 it to track e-mail without extension, you need to manually include the HubSpot address each time you 36 00:03:10,670 --> 00:03:11,310 sent an email. 37 00:03:11,330 --> 00:03:12,140 You want to track? 38 00:03:12,740 --> 00:03:14,060 We will quickly test it. 39 00:03:14,420 --> 00:03:16,040 Go to the contract up. 40 00:03:16,730 --> 00:03:18,230 Copy the ABC address. 41 00:03:19,640 --> 00:03:25,310 Go to your e-mail, right, and your e-mail and post the carpet address into the backfield. 42 00:03:26,420 --> 00:03:28,550 Once you're finished, send email. 43 00:03:31,290 --> 00:03:37,140 Go to the contacts tab where all of your contacts are start, you can see then your contact was created. 44 00:03:37,770 --> 00:03:43,190 When you click on the contact, you can also see that the email is saved and assigned to this account. 45 00:03:44,130 --> 00:03:47,190 We will have a closer look at the contacts in the next video. 46 00:03:47,730 --> 00:03:49,320 We go back to the Settings tab. 47 00:03:50,340 --> 00:03:54,570 Next thing you would like to do is to install CRM tracking code on your website. 48 00:03:55,110 --> 00:04:00,270 This will allow you to see exactly what your contacts are doing on your website, how much time they 49 00:04:00,270 --> 00:04:03,350 contact spent, what pages were visited and so on. 50 00:04:03,870 --> 00:04:08,700 Implementation may look similar to you as we've seen this process a lot in the previous chapter. 51 00:04:09,240 --> 00:04:15,690 Go to the tracking code from the left navigation copy and paste tracking code into every page of your 52 00:04:15,690 --> 00:04:21,270 site just before the body tack again with Google Tech Manager or WordPress plugin. 53 00:04:21,450 --> 00:04:27,510 You can do it very quickly next week during the configuration phase is to import all of the contacts 54 00:04:27,510 --> 00:04:28,280 you already have. 55 00:04:28,680 --> 00:04:34,680 We have a list of contacts in Excel on our desktop to import these contacts, go to the contacts tab 56 00:04:34,830 --> 00:04:36,420 and click on the import button. 57 00:04:38,240 --> 00:04:40,940 Click on import and file from the computer. 58 00:04:42,590 --> 00:04:43,400 Click next. 59 00:04:44,820 --> 00:04:47,070 Choose one file and click next. 60 00:04:48,080 --> 00:04:54,240 Choose one object, because we only want contact data to be important confirmed that we want to empower 61 00:04:54,260 --> 00:04:57,710 contacts, click next and drag and drop your file. 62 00:04:59,090 --> 00:05:04,840 Remember that to part correctly, you need only one type of data and you need to head around your table, 63 00:05:05,360 --> 00:05:07,850 you can click on the link to see other guidelines. 64 00:05:09,050 --> 00:05:15,470 Click next, now it's time to match our columns to the fields or properties in HubSpot, some of them 65 00:05:15,470 --> 00:05:19,940 will be automatically matched, for example, email others you have to match manually. 66 00:05:20,420 --> 00:05:24,890 So Naimi will be first name, surname, will be last name and so on. 67 00:05:37,020 --> 00:05:42,750 If you don't see the appropriate property, you can click on create a your property, for example, 68 00:05:42,990 --> 00:05:45,180 we have a long preferred form of contact. 69 00:05:45,780 --> 00:05:50,940 Select that it is contact information, give it a name and optional description. 70 00:05:53,240 --> 00:06:00,160 Just whether it is a TextField number or drop down for us, it is urtext click create. 71 00:06:00,650 --> 00:06:04,280 If you don't want to import any column, you just select the option. 72 00:06:04,280 --> 00:06:05,390 Don't import the column. 73 00:06:06,640 --> 00:06:10,330 Once you make a decision on all of the columns, you can click next. 74 00:06:11,520 --> 00:06:17,220 If you want, you can create a list of contacts from this import list are very useful to segment contacts 75 00:06:17,220 --> 00:06:23,070 in your database, you can create lists such as high spenders or list of contacts assigned to a particular 76 00:06:23,070 --> 00:06:24,170 service and more. 77 00:06:24,750 --> 00:06:28,610 Also, you must agree that it is your list of contacts, not somebody. 78 00:06:28,650 --> 00:06:32,400 Least once you confirm that, you can finish your import. 79 00:06:32,970 --> 00:06:36,210 If you already had some contacts from the import, find HubSpot. 80 00:06:36,390 --> 00:06:38,160 Their information will be updated. 81 00:06:38,730 --> 00:06:42,570 After a while, all your contacts will be visible in the contact stap. 82 00:06:44,650 --> 00:06:49,710 You've seen some basic configuration options you should make in a serum system, in other systems, 83 00:06:49,720 --> 00:06:51,060 these steps are very similar. 84 00:06:51,580 --> 00:06:57,100 Other configuration options include connecting your social media profiles to pass directly from serum, 85 00:06:57,340 --> 00:07:02,680 connecting Google ads, account to run ads directly from CRM, migration of contacts from your e-mail 86 00:07:02,680 --> 00:07:06,250 systems defining the early stages and hundreds more. 87 00:07:06,610 --> 00:07:08,950 And this is outside of the scope of this course. 88 00:07:09,520 --> 00:07:15,550 In the next video, we'll take a closer look at the most basic functionality of CRM system, which is 89 00:07:15,550 --> 00:07:17,110 context, storage and management.