1 00:00:00,300 --> 00:00:00,460 All right. 2 00:00:00,510 --> 00:00:00,990 Welcome back. 3 00:00:00,990 --> 00:00:03,590 So in this video we're talking about sales and support. 4 00:00:03,810 --> 00:00:08,280 So a big one in sales and support is sales force. 5 00:00:08,280 --> 00:00:13,950 So with this you can connectors keep your team currently by delivering content and updates from services 6 00:00:14,430 --> 00:00:15,930 use directly into a channel. 7 00:00:15,930 --> 00:00:23,010 The Salesforce connector sends periodic updates about activities in Salesforce account you want to track. 8 00:00:23,010 --> 00:00:30,240 So this will work with your salesforce account and it will notify you inside of Microsoft teams what's 9 00:00:30,240 --> 00:00:30,720 going on. 10 00:00:31,050 --> 00:00:39,160 So Salesforce is a great application that allows you to organize your customers organize leads. 11 00:00:39,180 --> 00:00:45,410 All that stuff and I highly recommend doing it if you're doing sales to use Salesforce. 12 00:00:45,510 --> 00:00:48,390 That's the only one that I'm really familiar with with sales and support. 13 00:00:48,390 --> 00:00:55,540 But you got MailChimp which I've used a lot and this is more for email marketing. 14 00:00:55,830 --> 00:01:04,230 But again you can connectors keep your team currently current by delivering content updates from services 15 00:01:04,230 --> 00:01:09,510 you use directly into a channel the MailChimp connector sends notifications about your email marketing 16 00:01:09,510 --> 00:01:16,620 campaigns MailChimp allows you to manage and manage contacts and send email messages to subscribers. 17 00:01:16,620 --> 00:01:22,320 So that's really cool because MailChimp is a great tool to use when you do an email marketing. 18 00:01:24,250 --> 00:01:29,320 And I've used it a lot and it's a great application makes everything easy and straightforward. 19 00:01:29,340 --> 00:01:33,490 So this is a great application to use inside of Microsoft teams. 20 00:01:33,690 --> 00:01:39,270 If you need to use that they have other ones like mail clerk email Facebook Twitter the shared inbox 21 00:01:39,270 --> 00:01:49,330 for teams is easily engage your teammates and work for workflows related to message management for every 22 00:01:49,330 --> 00:01:55,360 customer service support sales project management or recruitment team mail clerk centralized this shared 23 00:01:55,360 --> 00:02:06,460 inboxes to optimize productivity which is exactly what Microsoft teams does that optimizes inboxes to 24 00:02:07,270 --> 00:02:08,660 optimize productivity. 25 00:02:08,740 --> 00:02:09,040 So 26 00:02:12,800 --> 00:02:26,420 nimble contacts side easy Zoho sign let's hear promoter and so many more here. 27 00:02:26,460 --> 00:02:28,510 So many great apps. 28 00:02:28,690 --> 00:02:31,440 So again this is sales and support. 29 00:02:31,500 --> 00:02:32,400 So thanks for watching. 30 00:02:32,430 --> 00:02:33,390 I'll see in the next video.