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‫Another machine learning service on AWS

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‫is called Amazon Kendra.

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‫So this one is a fully-managed document search service

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‫that is powered by machine learning

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‫and it allows you to extract answers from within a document.

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‫That document could be text, PDF, HTML

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‫PowerPoints, Microsoft Word, FAQs, et cetera, et cetera.

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‫So you have a lot of data sources

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‫where these documents may be

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‫and you see some of them right now in the screen

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‫and they're going to be indexed by Amazon Kendra

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‫which is going to build internally

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‫a knowledge index powered by machine learning.

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‫And how does it help from an end-user perspective?

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‫Well, we get natural language search capabilities

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‫just like you go on Google.

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‫So for example, if a user says,

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‫Hey, where is the IT support desk into Amazon Kendra?

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‫Kendra can reply, 1st floor.

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‫And this could be due to the fact that Kendra knows

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‫from all the resources that it took

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‫that the IT support desk was on the 1st floor,

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‫which is quite awesome.

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‫And also, you can just do a normal search

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‫and it will learn from the user interaction and feedback

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‫to promote preferred search results

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‫which is called incremental learning.

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‫Finally, you can fine tune the search results, for example,

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‫based on the important data, importance of data,

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‫the freshness, or whatever custom filters you have, okay?

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‫So from an exam perspective,

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‫whenever you see a document search service,

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‫think Amazon Kendra.

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‫That's it, I will see you in the next lecture.