WEBVTT

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 Hello and welcome to this video in
 which I'm going to be talking about

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 the Cisco ESA introducing it just at
 a real high level and going over

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 some of its features
 that it can do.

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 So in this video I'm going to be giving
 you a brief introduction to the

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 platform, to the appliance.

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 At a high level talking about how the
 ESA fights spam, malware, viruses,

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 and a large part of that
 is something called AMP.

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 So I'll be introducing AMP and
 how the ESA incorporates AMP.

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 And without AMP you can't talk about AMP
 without talking about Cisco Talos.

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 So I'll be talking
 about that as well.

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 And then finishing up with how the
 ESA handles data loss prevention.

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 Alright so let's go into an introduction,
 a brief overview here of the

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 ESA. You may never have
 heard this before.

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 You might not know what
 ESA stands for.

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 It stands for the Cisco email
 security appliance.

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 So if you watch any of my other videos
 or videos from other people, or

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 if you just dealt with emails for any
 length of time, you realize that

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 emails are a big source
 of malware.

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 A lot of people choose to use emails
 to spread attacks, to spread spam,

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 and so the email security appliance
 is designed to help mitigate that

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 stuff. Now as far as purchasing and using
 the Cisco email security appliance,

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 you have three options.

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 You can do cloud based, which means that
 you don't actually own the hardware

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 itself. You're using the services of Cisco,
 you're paying for their services,

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 and you use their ESAs, which are spread
 out all over the world for all

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 of your cloud based emails.

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 Or vice versa, you could
 use on premises.

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 You could purchase the ESA appliance
 yourself, which looks something like

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 this picture right here, and you could
 have it set up in your own company.

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 Or you could do a blend of
 both, a hybrid approach.

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 When you choose to use a hybrid approach,
 what that's talking about is,

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 yes, you own one or more ESAs yourself,
 but in a hybrid situation, your

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 ESAs are only being used
 to scan outbound emails.

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 So trying to protect the emails that
 you're sending out to the world from

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 containing sensitive information, confidential
 information, inadvertently

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 spreading malware, viruses that
 maybe you didn't know you had.

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 So that's a hybrid, and your inbound
 email would still be handled in the

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 cloud. So email coming into your organization
 would be handled in a cloud

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 based platform that Cisco
 controls and operates.

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 So the Cisco ESA has its
 own operating system.

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 It does not use Cisco iOS.

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 It uses something called the
 AnySync operating system.

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 And here's a real high level
 here of what it does.

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 So it protects your email by identifying
 spam, both malicious spam, as

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 well as just junk mail spam.

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 And it can quarantine or discard email
 that has been sent from untrusted

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 or potentially hostile locations.

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 Now you might be wondering, well, how
 does it know if an email has come

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 from an untrusted or
 hostile location?

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 We will talk about that.

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 It also has anti-virus scanning to try
 to detect virus and malware that

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 is inside of emails that you're
 sending or receiving.

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 Now one thing to be aware of is that
 the ESA only monitors SMTP traffic.

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 It only monitors SMTP traffic.

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 And if you know about the pipeline
 of email, you know that sometimes,

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 depending on if email applications or
 software are locally installed on

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 laptops, then that case the laptop or
 PC might be using something called

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 POP or IMAP to send
 and retrieve email.

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 Actually it's used
 to retrieve email.

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 SMTP is always used to push email out,
 but downloading email locally onto

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 your hard drive could use a
 combination of IMAP or POP.

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 The Cisco ESA does not look
 at IMAP or POP messages.

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 So it's placement is supposed to be placed
 between the mail exchange servers,

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 not from the mail exchange
 server to the client.

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 So here's all your employees down here
 which are sending and receiving

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 email to your mail
 exchange server.

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 That is not where the ESA fits.

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 Here's a mail exchange server which
 is going out to the outbound world

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 and emails are coming in.

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 All of that is using SMTP somewhere
 around there is where the Cisco ESA

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 is supposed to fit.

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 Okay, so let's talk about what the ESA
 can do in a little bit more detail

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 now. So it has several methods of protecting
 your inbound and outbound

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 email. Let's start by
 talking about spam.

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 Now we know that spam can
 be one of two categories.

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 It can be spam that's
 just junk mail.

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 You're getting a ton of emails from
 the local mechanic, the local food

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 store, whatever.

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 It's not harmful, it's just
 irritating that spam.

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 But then there's also spam
 which is malicious.

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 Spam which is intentionally designed
 to look like it came from a known

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 trusted sender to try to trick you into
 divulging some personally identifiable

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 information. So the Cisco ESA can protect
 you against both types by using

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 reputation based filtering and
 context based filtering.

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 What do these two mean?

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 Well reputation based filtering means
 that there is a list of known mail

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 exchange servers.

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 Now think about this, right?

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 If your company has your own mail exchange
 server for all the email is

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 coming in and going out of your company,
 that mail exchange server has

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 an IP address. Now let's say that one
 or more employees in your company

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 are using that mail exchange server to
 push out viruses or actually launching

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 an attack from within your company by
 sending out tons of spam with viruses,

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 malware, what have you.

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 Well there are companies like Cisco that
 keep track of mail exchange servers

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 which have a known history from which
 a lot of junk mail, a lot of spam,

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 a lot of virus have have emanated or started
 from that mail exchange server.

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 So that's what we mean by reputation
 based filtering.

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 If an email is coming into my company
 and the source IP address is coming

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 from a mail exchange server that is known
 to have launched attacks against

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 other people, the ESA can be aware
 of that and take some action.

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 Context based filtering is where the
 ESA actually scans the email itself,

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 where it came from, the source email
 address, the body of the email and

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 the attachments are in the email.

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 It looks at how is the email format
 is have some weird formatting and

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 by using a whole bunch of very complex
 rules, it tries to tell just by

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 how the email looks and feels if it
 falls into the category of spam.

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 It can also certainly fight viruses and
 malware by using something called

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 outbreak filters.

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 So an outbreak filter in this case is sort
 of like reputation based filtering.

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 Think of it this way, you know if you've
 been alive for any length of

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 time you might remember how in the news
 over the past several years, there

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 have been news stories about certain
 countries where there's been massive

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 outbreaks of really deadly viruses
 that have killed people.

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 There's been an outbreak
 in that country.

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 And so what do a lot of other countries
 typically do when they hear that

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 that's happening?

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 They say, oh, well if someone's trying
 to leave that country from which

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 an outbreak is happening and they're trying
 to fly into our country, they're

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 trying to fly into our airport, a lot
 of times what countries will do

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 will say, well, we don't know if you're
 healthy or not, but you came from

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 a country where there's a huge outbreak
 of this virus or deadly thing

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 going on. So we're going
 to put you in quarantine.

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 We're going to put
 you in quarantine.

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 We're going to check you out and make
 sure that you're healthy before

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 we allow you into our country
 and our general population.

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 Same thing is true here of fighting
 viruses and malware.

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 If an email is coming into my mail
 exchange server and it hits my ESA

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 first, that ESA is going to look at
 the source IP address once again of

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 the mail exchange server that sent
 that email to me before it hits my

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 email. If the source IP address says,
 oh, wait a second, that's coming

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 from a mail exchange server that we
 know a lot of viruses have emanated

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 from there. A lot of malware and ransomware
 and stuff have started at

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 that mail exchange server.

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 That mail exchange server is the center
 of where there's a current outbreak.

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 Then that would trigger
 the outbreak filter.

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 So in that particular case, the email
 would go into quarantine and one

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 of two things would happen.

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 If the email is scanned and determines,
 oh, it's got a virus in it that

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 we recognize. It's got a known
 malware we already know.

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 If we have an antivirus or anti-malware
 filter, we can filter out that

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 email. We can delete it.

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 Maybe we can remove the attachment from
 it that has the mailware and then

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 continue the email on.

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 However, if the email comes in and
 the ESA says, hmm, I don't know.

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 This doesn't really look like any known
 malware or virus that I'm familiar

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 with. However, it did come from a mail
 exchange server where there are

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 known outbreaks to be happening
 right now or in the recent past.

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 Then it will stay in quarantine and
 allow you as a human being to take

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 additional measures to scan that email
 before it's safely distributed

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 to somebody else.

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 Also, the Cisco ESA has
 antivirus signatures.

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 Just like when you download an antivirus
 program onto your own laptop

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 or PC, how it scans incoming files
 and tries to detect, if they match

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 what a known virus would look like,
 the ESA can do that as well.

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 And then, of course, lastly, the ESA
 can do outbound email scanning as

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 well, just in case you're accidentally
 sending out viruses or malware.

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 Now, one would logically raise the
 question, okay, well, how does the

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 ESA get this information?

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 How does the ESA know where
 outbreaks are happening?

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 How does it know what current
 viruses are out there?

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 Is this something that I have to perpetually
 download as files or attachments

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 or something to the ESA
 to keep it updated?

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 And that's the beautiful thing about
 the ESA is that, no, you don't have

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 to do that. The ESA works
 right alongside with AMP.

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 What is AMP, you say?

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 Well, AMP is Cisco's advanced
 malware protection.

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 So this is a cloud-based service.

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 And the Cisco ESA, when you get one,
 you sign up for the subscription

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 of AMP along with the Cisco ESA.

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 And what it does is it utilizes the
 cloud security intelligence networks

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 of Cisco Talos. Now,
 what is Cisco Talos?

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 We'll get to that.

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 That's in the next slide.

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 But basically, the ESA is always being
 updated with the latest information

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 from the cloud. From Cisco's
 security network.

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 Cisco is very aware of what's going
 on in the security world.

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 They have dedicated teams for knowing
 exactly what the latest viruses

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 are, what the latest mail exchange servers
 are, from which outbreaks are

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 happening. They collect all this information
 and they're constantly updating

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 your ESA so that your ESA has the
 latest and greatest information.

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 Now, advanced malware protection, in
 this case, we're talking about it

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 being on the ESA.

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 Okay, so in this particular case, the
 ESA would use AMP to when an email

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 comes in to check that email
 to see if it's okay.

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 And similarly, when an email is about
 to go out to check it to see if

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 it's okay. Now, it knows here, it says
 just in general, not talking about

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 the ESA, but in general with AMP, it
 says AMP assists both before, during

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 and after an attack.

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 Now, when I first read that, I thought
 after an attack, if an email has

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 come in, the ESA thought it was okay and
 it allowed it into my organization,

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 it turns out that email had a virus or
 malware that the ESA did not recognize,

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 isn't it too late?

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 How is the ESA going to
 take any action on that?

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 Well, the short answer
 is it can't.

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 If we're just talking about an ESA,
 the email security appliance, it's

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 done. If the email gets through and
 it's got some malware or virus in

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 it, the ESA's job is finished.

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 It failed. It did not stop it.

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 But Cisco AMP is not just for ESA.


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 As a matter of fact, you can download
 Cisco AMP software right on a laptop.

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 It's called AMP for endpoints
 or AMP for clients.

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 You can have laptops and PCs and
 servers all running AMP on them.

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 And so in that way, if AMP is not only
 on the ESA, but also on your endpoints

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 as well, now, if an endpoint gets attacked,
 and all of a sudden a virus

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 is discovered on an endpoint, AMP can
 detect that, AMP can keep a record

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 of that, and AMP can see
 where that virus went.

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 Did that virus, was that virus propagated
 by that laptop as it exchanged

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 a file with another laptop running
 AMP, or does it send an email to a

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 server running AMP?

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 So by having AMP spread out, not only
 on the ESA, but also on your clients,

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 that's how AMP can really help after
 the attack, tracking down where that

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 file went so you can stop it before
 it spreads any further.

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 So what are the features
 of AMP just in general?

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 It has file reputation, so AMP basically
 captures a fingerprint of every

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 file as it traverses
 the Cisco ESA.

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 And then sends that fingerprint to the
 AMP cloud-based network for reputation

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 verdict. File sandboxing, so if a file
 comes in and it's unknown, and

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 it's going through the ESA, it can be
 placed into a highly secure sandboxed

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 environment. So a combination of human
 intelligence could look at it as

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 well as software intelligence to determine
 what the threat level is of

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 that particular file.

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 And then we also have
 file retrospection.

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 This is why I talked about just a moment
 ago, where if a file actually

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 gets through the ESA and then later on
 is determined, oh, that file actually

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 was malicious. Well, if we have AMP
 on our endpoints, we can actually

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 see what endpoints received that file
 and how it was spread from there.

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 Now, AMP, as this mentions here,
 relies on Cisco Talos.

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 What exactly is that?

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 And I have just a couple
 of quotes here.

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 Spacingly, you can see that the Cisco
 Talos is an intelligence and research

0:14:32.460000 --> 0:14:36.920000
 group made up of tons of people, very smart
 people with the latest technology

0:14:36.920000 --> 0:14:40.200000
 that can detect what's
 going on in the world.

0:14:40.200000 --> 0:14:43.660000
 They can detect the latest threats,
 the latest outbreaks.

0:14:43.660000 --> 0:14:46.240000
 They can figure out what the mail exchange
 servers are from which a lot

0:14:46.240000 --> 0:14:47.760000
 of this stuff is emanating.

0:14:47.760000 --> 0:14:50.400000
 They create a lot of the
 latest virus signatures.

0:14:50.400000 --> 0:14:56.600000
 And all this information they collect,
 they download onto your Cisco ESA.

0:14:56.600000 --> 0:14:59.680000
 And I found some statistics that say
 that actually these updates occur

0:14:59.680000 --> 0:15:03.120000
 about every three to five
 minutes on the ESA.

0:15:03.120000 --> 0:15:06.860000
 So it is being updated
 continually.

0:15:06.860000 --> 0:15:10.940000
 And the last thing I want to talk about
 that the ESA can do is enforcement

0:15:10.940000 --> 0:15:16.720000
 of DLP, which stands for
 data loss prevention.

0:15:16.720000 --> 0:15:22.300000
 What is that? Well, you know, the worst
 thing, if you're in management

0:15:22.300000 --> 0:15:26.460000
 or a CEO or something, the worst thing
 you can hear is that, uh-oh, some

0:15:26.460000 --> 0:15:31.340000
 of our company confidential documents
 like our payroll records or our

0:15:31.340000 --> 0:15:38.960000
 super secret marketing sauce or our latest
 patent pending device, we just

0:15:38.960000 --> 0:15:40.580000
 lost it because it went
 out in an email.

0:15:40.580000 --> 0:15:43.640000
 Somebody sent out an email with an attachment,
 with a document in it that

0:15:43.640000 --> 0:15:46.180000
 never should have
 left our company.

0:15:46.180000 --> 0:15:47.600000
 So we're trying to prevent that.

0:15:47.600000 --> 0:15:52.340000
 That's called data loss prevention
 and the ESA can help us with that.

0:15:52.340000 --> 0:15:55.780000
 So number one, it scans the
 content of the email.

0:15:55.780000 --> 0:15:57.780000
 So as they now, this is something
 that you would turn on.

0:15:57.780000 --> 0:16:00.860000
 You turn on and it scans the content
 of all the emails are going out.

0:16:00.860000 --> 0:16:04.840000
 So remember this is the email is now
 in the mail exchange server and the

0:16:04.840000 --> 0:16:09.900000
 mail exchange server is using SMTP to
 send it out to another mail exchange

0:16:09.900000 --> 0:16:11.740000
 server somewhere out
 there in the world.

0:16:11.740000 --> 0:16:16.260000
 This is where it hits the
 ESA and the ESA scans it.

0:16:16.260000 --> 0:16:19.900000
 So it scans the contents of the email looking
 for things like social security

0:16:19.900000 --> 0:16:23.320000
 numbers, looking for corporate
 intellectual property.

0:16:23.320000 --> 0:16:28.220000
 You actually can configure what
 exactly you want to look for.

0:16:28.220000 --> 0:16:31.240000
 So it has built in rules are certain
 templates that it has that comes

0:16:31.240000 --> 0:16:35.580000
 with standard to help identify personally
 identifiable information in

0:16:35.580000 --> 0:16:38.400000
 outgoing email. But you can certainly
 modify those templates.

0:16:38.400000 --> 0:16:41.500000
 You can add your own
 templates to it.

0:16:41.500000 --> 0:16:44.740000
 So it gives you the ability to
 edit and create your own rules.

0:16:44.740000 --> 0:16:48.780000
 You can create a rule based on, hey,
 any email that is leaving the company

0:16:48.780000 --> 0:16:53.240000
 that came from the CEO or came from
 John in marketing, I want to have

0:16:53.240000 --> 0:16:56.880000
 different templates, different rules
 apply for data loss prevention for

0:16:56.880000 --> 0:17:00.620000
 those individuals or email that's
 coming into the company.

0:17:00.620000 --> 0:17:03.280000
 You could also apply it
 on that way as well.

0:17:03.280000 --> 0:17:07.700000
 So what happens when data loss prevention
 is detected when, uh oh, we

0:17:07.700000 --> 0:17:10.100000
 just discovered an email here that's
 got an attachment that according

0:17:10.100000 --> 0:17:14.640000
 to our rules, according to our template,
 that shouldn't be there.

0:17:14.640000 --> 0:17:16.340000
 Well, you get to configure
 the action.

0:17:16.340000 --> 0:17:19.820000
 It's up to you. You can
 quarantine the email.

0:17:19.820000 --> 0:17:21.900000
 You can drop it.

0:17:21.900000 --> 0:17:25.520000
 Or you can choose to encrypt it.

0:17:25.520000 --> 0:17:29.660000
 So that concludes this video on a high
 level introduction of the Cisco

0:17:29.660000 --> 0:17:32.080000
 ESA. Thank you for watching.

