[&] With both traffic policing as well as traffic shaping, in order to avoid any dropped or delayed packets, packets should conform to (fill-in-the-blank)? (Select the best answer)
- The BE
- The PIR
- The BC
- The CIR -- Correct

[&] Which of the following statements regarding QoS are true? (Select two answers)
- The act of policing typically will cause excess traffic to be buffered and delayed
- The act of shaping typically will cause excess traffic to be dropped
- The act of policing typically will cause excess traffic to be redirected to a different egress port
- The act of shaping typically will cause excess traffic to be redirected to a different egress port
- The act of shaping typically will cause excess traffic to be buffered and delayed -- Correct
- The act of policing typically will cause excess traffic to be dropped -- Correct

[&] In QoS terminology, a feature whose primary responsbility is [\_\_\_\_\_\_\_\_] might drop an IP packet if a certain transmit rate has been exceeded. (**Select the best answer**)
- Classification
- Policing -- Correct
- Scheduling
- Shaping
- Queing
- Marking

[&] A customer is connected via a WAN circuit to an ISP. The customer feels that all of their traffic is important and none of it should be dropped. Based upon this, which QoS feature will most likely be implemented by the customer to deal with times of traffic congestion? (Select the best answer)
- Traffic Policing
- Traffic Bursting
- Traffic Loving
- Traffic Shaping -- Correct